Healthcare Operations Management
Karuppan, C. M., Dunlap, N. E., & Waldrum, M. R. (2016). Operations Management in Healthcare: Strategy and Practice. New York, NY: Springer Publishing Company.
Operations Management in Healthcare
Operations Management in Healthcare: Strategy and Practice evaluates the business strategies in healthcare. It specifies the game plan a business needs to maximize its long-term value to patients, employees, and it outlines the business strategy necessary to win the game. The focus of this book is on the operations strategies that are consistent with the business strategy. This research was used to help outline steps for creating a competitive advantage over competitors. A company’s business strategy helps them compete strategically and assists with providing superb services to consumers. Business strategic planning is used to set goals and plans are made to utilize them. Plans can be used to track growth or decrease in areas of concern.
Operations Management in Healthcare: Strategy and Practice explained the process of developing a business strategy and the importance of it. It also helped identify factors that influence business strategy development and instructions on how to conduct a SWOT analysis. SWOT analysis helps identify key internal and external issues. Failure to perform SWOT analysis is a bad business reflection. SWOT analysis helps to assess business growth, potential threats such as new competition, and a company’s next move. Lastly, the book helps healthcare providers secure the four competitive priorities and understand the importance of each one. The book gave different examples and scenarios based on incidents at local hospitals which helped support the importance of utilizing business strategies in healthcare.
